Tyre Guys (“we”, “us”, “our”, or “Tyre Guys”) respects your privacy and is committed to protecting the personal information you provide when using our website, tyreguys.in.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, contact us, or use our services.

Information We Collect

We may collect information that you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Vehicle and tyre-related information

  • Order and transaction details

  • Information you provide when contacting customer support

  • Any other information you voluntarily submit through forms on our website

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.

How We Use Your Information

We may use your information to:

  • Process and fulfil your orders

  • Arrange delivery, pickup, or tyre fitment

  • Coordinate with fitment partners and delivery providers

  • Process payments and maintain transaction records

  • Respond to your enquiries and support requests

  • Provide information about your orders and services

  • Improve our website, products, and services

  • Detect and prevent fraud, misuse, or security issues

  • Comply with applicable legal and regulatory requirements

Payments

Payments made through the website may be processed by third-party payment service providers. Tyre Guys does not necessarily store your complete payment card or banking information on its own servers.

Payment providers may collect and process information according to their own privacy policies and terms.

Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve the user experience.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Sharing of Information

We may share necessary information with trusted third parties where required to provide our services, including:

  • Payment service providers

  • Shipping and delivery companies

  • Tyre fitment partners

  • Website hosting and technology service providers

  • Analytics and security service providers

  • Government authorities or other parties where required by law

We do not sell your personal information to third parties.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal requirements, and protect our legitimate interests.

Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You may contact us if you wish to make such a request or have questions about how your information is used.

Third-Party Websites

Our website may contain links to third-party websites or services. Tyre Guys is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact Tyre Guys through the contact details provided on tyreguys.in.